Frequently Asked Questions

Here are some of the most commonly asked questions. If you don't find the answer to your question, don't hesitate to contact us.

How do you size your socks?
I'm right in the middle of two sizes, what size socks should I order?
How do I know what size to order?
What are the washing instructions?
What types of payment / which credit cards do you accept?
How do I get a catalogue?
Can you send me images for an article I'm writing / for my website?
What is the story behind your Dragonheart Socks?



How do you size your socks?

We sell our adult socks by small, medium and large. Those sizes correspond to the following shoe sizes.

    US Shoe Sizes
    Small: Women's 6 - 8, Men's 5 - 7
    Medium: Women's 8 - 10, Men's 7 - 9
    Large: Women's 10 - 12, Men's 9 - 11
    XL: Women's 12+, Mens' 11 - 14

    UK Shoe Sizes
    Small 4-6
    Medium 6-8
    Large 8-10
    XL: 10-12

    European Shoe Sizes
    Small 37-39
    Medium39-41
    Large 41-43
    XL: 43-45

For the kid's socks, they are also sized by small, medium and large, but those sizes correspond to the following ages.

    Small: Age 3-5 / UK Shoe size 6 - 8
    Medium: Age 6-8 / UK Shoe size 9 - 11
    Large: Age 9-12 UK Shoe Size 12 - 3

For the infant socks, they are available in small and medium.

    Small: 6-12 months
    Medium: 12-24 months

I'm right in the middle of two sizes, what size socks should I order?

If you are on the cusp between sizes and are wondering which size to get, the socks will shrink a bit but they also stretch. So if you like your socks to fit snug, then opt for the smaller size and if you don't like socks to fit snug then opt for the larger size.

How do I know what size to order?

You will be happy to know that our socks run true to size. If you are on the cusp of a size we recommend that you order the next size up.

What are the washing instructions?

All of our socks are machine washable and dryable.

What types of payment / which credit cards do you accept?

For initial wholesale orders we accept Visa, Mastercard, cheques, and bank transfer.

How do I get a catalogue?

Please visit our Catalogue Request Page for instructions and we will happily send you a catalogue and ordering information.

Can you send me images for an article I'm writing / for my website?

Please visit our Image Gallery for a variety of web and hi-res images.

What is the story behind your Dragonheart Socks?

These are socks with a cause. A portion of the proceeds from the U.K. sales of these socks goes back to the Pembrokeshire Cancer Support group - providing a support centre and outreach services to help support cancer sufferers, and care givers. You can read more about them at www.pembrokeshirecancersupport.org.uk